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Setup guide

This guide explains how to access Echo and get started, depending on how you subscribed.

Installing Echo

Choose how to install and access Echo based on how you subscribed.

Apple App Store subscription (iOS)

  1. Download the Echo app from the App Store

  2. Install and open Echo

  3. Create an Echo account

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Web subscription

  1. Purchase your subscription via our website

  2. Download and open the Echo app

  3. Enter the email used during checkout

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  1. Once connected, create an Echo account

How you access Echo

Echo can be accessed in two different ways. Your setup depends on how you subscribed.

Using Echo on iOS

If you subscribed through the Apple App Store, you will be asked to sign into an account.

You can create an account using:

  • Apple

  • Google

  • Microsoft

Your account is used to store and sync your recordings and notes.

To get started:

  1. Download and open the Echo iOS app

  2. Sign in or create an account

  3. You can start using Echo right away

Once you are signed in, your data will be saved to your account and available across devices.

All billing, renewals, cancellations, and refunds are handled by Apple.

Using Echo with a web subscription

If you subscribed on the Echo website, your subscription is linked to the email address you used during checkout.

To use your web subscription in the iOS app, you need to connect your email inside the app.

Step 1: Download and open the app

  1. Download and open the Echo iOS app

  2. If you see a payment screen, skip the onboarding:

    • Tap the cross in the top corner of the paywall screen

    • This will close the payment prompt and take you into the app

Step 2: Connect your email

Once you’re inside the app:

  1. Tap the menu icon (three lines)

  2. Go to Settings

  3. Select Connect Email

  4. Enter the email address you used when subscribing on the website

  5. Confirm the connection

This links your existing web subscription to the app and unlocks access.

Step 3: Create an account

  1. Sign in or create an account

  2. You can start using Echo right away

What you need to use Echo

To use Echo smoothly, make sure you have:

  • The latest version of the Echo iOS app

  • Or a supported, up-to-date web browser

  • A stable internet connection

There’s nothing to install for the web version.

Your first steps in Echo

Once you’ve installed the app and signed in:

  • Start a new recording

  • Speak or capture your audio

  • Tap Generate Notes when finished

  • Wait for processing to complete

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Once ready, your note will include:

You can then open the note to review, edit, or export your content.

Understanding how Echo works

Echo is designed around a simple workflow:

  • Recording
    Capture audio using your device or upload an existing file

  • Processing
    Echo converts your audio into text and generates structured notes

  • Reviewing
    Access your transcript and summary, and export or share your content

Using Echo on multiple devices

To use Echo across multiple devices, you need to be signed in to the same Echo account.

Your recordings and notes are linked to your account, not your device.

  • Sign in with the same account on each device

  • Your notes will be available wherever you are logged in

If you are not signed in, your recordings may not be recoverable.

Important: create an account to keep your recordings safe

Creating an account is essential to ensure your recordings are securely saved.

  • Your notes are stored in your account

  • Signing in allows your data to sync across devices

  • It helps prevent data loss if you change or lose your device

Without an account, recordings may be lost if the app is reset, updated, or if you switch devices.

Learn more about it here: Creating an account

If something doesn’t work

If you have trouble accessing your notes or using Echo:

  • Make sure you are signed in to the correct account

  • Check your internet connection

  • Restart the app and try again

If the issue persists, visit the Troubleshooting section or contact support.

Next steps

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